Frequently Asked Questions
Everything you need to know about our handcrafted copperware.
Are your mugs made of 100% solid copper?
Yes, our mugs are handcrafted from 100% high-quality solid copper with no nickel or stainless steel lining, ensuring an authentic Moscow Mule experience.
How should I clean and maintain my copper mugs?
To preserve the shine, hand wash your mugs with warm water and mild soap. Avoid the dishwasher and dry immediately with a soft cloth to prevent water spots and tarnishing.
Can I use these mugs for hot beverages?
Copper is a highly conductive metal, meaning it will become very hot to the touch quickly. We recommend using our mugs exclusively for cold drinks like Moscow Mules or iced tea.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually arrives within 3-5 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your copper mugs, you can return them in their original packaging for a full refund.
Do you offer bulk discounts for weddings or events?
Yes, we offer special pricing for bulk orders over 24 units. Please contact our support team directly for a custom quote for your event or business.