Returns & Exchanges

At Copper Mugs for Moscow Mules, we want you to be completely satisfied with your artisanal drinkware. If your copper mugs don't meet your expectations, we offer a hassle-free 30-day return policy for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Mugs

  Carefully wrap the copper mugs in their original protective padding and box to prevent any scratches or dents during transit.

• 3.
  Ship the Package

  Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.